Customer Service/ Products

I sincerely appreciate your personal e-mail since most of the time when ordering online, websites just send me automatic e-mails with a bunch of html jargon. You now have a life-long customer.

Respectfully, Guy

I have to say that I love your site and will deifinitely be back for any other products that I need. The customer service has also been excellent both in terms of quality and response time! Thanks Again.

Rick

Thank you for the prompt reply. I have used CKS before and will continue due to your unbelievable customer service. Thanks.

Matt

Thanks for the quick reply and all the helpful links! :) I'm really impressed with the CKS website and your customer service is exceptional!! Take care and I'll definately be back online whenever I need paddling gear!!

Sincerely, Ross

When I returned to paddling a few months ago, my kayak friends in Oklahoma recommended CKS for my gear needs. What a great referral that has been. Thanks to everyone who has helped me gear up for kayak schools, rescue classes and upcoming Colorado and Chama River trips. All the advice, patience and service has been much appreciated. Never fear, I'll be back for more!

Karen

I just wanted to write and let you know that you guys rock. I have used you guys twice and both times the customer care was awesome. I just had an encounter with the live assistance thing and it was so effiecent and easy to get my questions answered. The guy/girl was very helpful and nice. You have me as a customer for life. Thanks.

Trent

Thank you! That was very sound advice and very well thought out. I really appreciate you taking the time to consider these factors. I am looking forward to doing more business with CKS.

Best Regards, John

Thanks again, you people are great out there, me and my brother, Scott enjoy doing business with you.

Shawn

I want to thank you for your prompt shipment of my order. also for the advice you gave me over the phone. i will continue to use you in the future and pass along to my fellow boaters.

Randy

Thank You. Its rare today when somebody actually cares about their job, or if not, they still do their job 100%. I appreciate it. Take care and thanks again.

Scott

Thanks again for the phone call and efforts to take care of my order! I will remember your excellent service and tell my friends!

Dennis

I have just receivedved my gear that I ordered over the net, it is all fine and just what I wanted, I'm pleased with the speeed, and the tracking system is great. Thank you.

Cheers, Ash

YEAH, YIPPY! Thanks for getting this ordered/shipped so FAST! YOU are awesome at CKS!

Sue

You know what, you guys are awesome you have just made my day. Thanks heaps for the trouble you have gone to with this order appreciate it.

Cheers, Hayley

Thanks very much for the beautiful protective packaging job on my recent kayak purchase. I was really delighted also with your willingness to call and confirm my order (I had an incorrect skirt size order). I'll definitely use you guys again for future purchases.

Kindest regards, Grant

I would like to extend my gratitude to your great company. I have ordered some gear from CKS, and as a new kayaker when I want something I want it yesterday. All the packages sent have arrived super fast, and well packed with the highest quality gear on the market at the best prices in the nation. Although I have had no dealings with your customer service I'm sure that it is top notch also. Once again thanks for the quality gear and for helping me begin my paddling career. See you on the river.

Sincerely, Dave

Thank-you CKS. I have the shipment I ordered. I am very pleased with the order and would recomend you to anyone that needed your gear. Thanks again and have a good one.

Cheers, Julian

I would just like to thank CKS for your easy to navigate web site, quality name brand products, fair prices, your ease of ordering and most importantly the prompt (and free) delivery of product. I placed my order on Sunday May 3rd and received delivery that Friday. I navigated numerous web sites (including much larger named companies) attempting to purchase supplies for my new kayak before I found CKS, I could not be more pleased with my purchasing experience. This is the first testimonial that I have ever written and by far my most pleasant experience purchasing products via a computer!

John

Just wanted to say a quick but big THANK YOU for delivering exactly what you said you would: I ordered a new Nomad 8.5 at 2pm the Friday of Memorial Day weekend, and it was in my hot little hands the following Wednesday morning. Everyone else was telling me 'six to eight weeks' to get a creek boat from Dagger. The boat was well protected and in perfect shape. I did some basic adjustments and had it on our local Class IV 'after work' run that afternoon. Would happily order another boat and gear from you again in the future. Tell Bobby thanks very much for expediting the Friday afternoon order and getting all the shipping details right. It arrived at my wife's office door at 10am on the dot.

Sincerely, Jon in Jackson Hole, WY